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386                                                 PART 4      Looking Backward and Forward


        THE MRP CONFLICT

        Figure 22-1 is a conflict diagram depicting many companies’ current dilemma around
        MRP. The failure to resolve this dilemma consistently and satisfactorily results in poor
        organizational and supply-chain performance, conflicting modes of operation between
        planning and manufacturing, and countless numbers of workarounds.
             This diagram is read from left to right. Today, few people in manufacturing would
        disagree with an objective to be “agile.” What is agility? The twelfth edition of the APICS
        Dictionary defines agility as:

             The ability to successfully manufacture and market a broad range of low-cost, high-
             quality products and services with short lead times and varying volumes that provide
             enhanced value to customers through customization. Agility merges the four distinc-
             tive competencies of cost, quality, dependability, and flexibility.
             A problem with this definition is not whether it is a desirable state to achieve; the
        problem is that it is too difficult to achieve given no shortage of challenging circumstances
        relative to the manufacturing environment. One of those challenges is the conflict defined
        earlier. In many manufacturers, the inability to resolve this conflict means that agility is
        completely unrealistic, and the company attempts to find a compromise position.
             There are two critical needs coming into contention behind the compromises. From
        a manufacturing perspective, a company must have a realistic way to respond, pace, and
        produce to actual demand. This way must include both capacity and materials, as dis-
        cussed previously. Within increasingly shorter horizons that are inherently more variable
        and volatile, MRP tools simply do not create the correct demand signals, nor do they
        facilitate materials availability. Additionally, many pull-based or demand-driven sched-
        uling techniques (e.g., lean and drum-buffer-rope) are effectively blocked by this lack of
        material synchronization. MRP systems appear to be overly complex and lack clear visi-
        bility for the quick and effective decision making that agility requires. In most cases,


           FIGURE 22-1                                                   Mode of
                                                  Requirement 1        Operation 1
           The MRP conflict.
                                                    Produce to
                                                   actual market       Ignore MRP
                                  Business             pull
                                  Objective
                                                                                Conflicting
                                  Be Agile                                       Modes of
                                                                                 Operation

                                                  Have visibility to
                                                 total requirements,
                                                  especially long      Utilize MRP
                                                  lead time parts
                                                  Requirement 2          Mode of
                                                                       Operation 2
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