Page 28 - Perfect Phrases for Motivating and Rewarding
P. 28

Chapter 3




                 A Positively Motivating

                          Environment





            “Life is what we make it. Always has been, always will be.”
                                               —Grandma Moses




                 otivation thrives under managers and supervisors who cre-
                 ate a positive atmosphere in which people feel supported,
        Mvalued, and respected. A motivational work environment
        is charged with energy. Working in an environment without motiva-
        tion is similar to slogging through mud. You can have all the rah-rah
        meetings and use all the positive slogans you want, but if you allow
        an employee to be harassed or treated disrespectfully, your positive
        efforts will appear hypocritical. Doing any job while pushing through
        negativity takes more effort than it would take fueled by encourage-
        ment, positive language and feedback, appreciation, and an overall
        sense of team spirit.
            A positive environment encourages risk-taking and allows room
        for error as part of the process. Armand Pasquini, regional vice
        president of Starwood Hotels, put it this way: “So many managers
        are concerned about zero errors or doing things by the letter that
        they stifle creativity and initiative. Early in my career, one manager
        said something to me that had a profound impact and released my
        creativity. Recognizing that my focus on not making mistakes was
        holding me back, he said, ‘I dare you to make a mistake that I can’t fix.’


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