Page 109 - Performance Leadership

98 • Part II Operational and Analytical Dimensions

• Which business terms are most closely related to our core
activities?
• What are our definitions?
• How can these definitions be organized in various steps or in
various dimensions?

Once these three questions are answered, you can start separating the
wheat from the chaff. In other words, this knowledge helps reduce the
number of reports and definitions dramatically. Many different defini-
tions have been created for historical reasons, or because people were
not aware of any other relevant definitions, or perhaps for political rea-
sons. With the “one context of the truth,” every business department
will see where it adds value in the chain and each can concentrate on
the definitions that make most sense.
The results are combined in a single report, aimed at multiple busi-
ness constituents. In this way, the different versions provide additional
insight instead of more confusion.