Page 76 - Performance Leadership

P ART II

PRACTICAL

IMPROVEMENTS FOR THE

OPERATIONAL AND

ANALYTICAL DIMENSIONS

Part II discusses the traditional operational and analytical dimen-
sions of performance management, and it introduces a different
view on alignment of management information, business processes,
and business disciplines.

• The horizontal alignment of management information
provides a fresh perspective and a surprisingly simple
solution for creating the “one version of the truth,” a big
issue in performance management.
• The management hierarchy has introduced business
domains. These various domains interact or interface with
each other, but current methodologies do not take these
business interfaces into account.
• No performance is without risk. Strategic risk management
and performance management need to be aligned; they are
not separate disciplines.