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10/220 Service Interruption Risk
           dismissal of key personnel or loss ofpolitical support are possi-   quence. Note that the  total revenues can be for the pipeline
           ble in some cases. In some societies, the loss of service to a crit-   company as a whole or for a specific region or for specific
           ical customer might have the opposite effect. In this case, the   products, depending  on the type of comparisons desired.
           interruption of  service might bring  emphasis to  a  need  for   The revenue is intended to be a measure of the importance of
           resources. If the critical customer has her attention brought to   the  section from a business standpoint. It must  be acknowl-
           such  a  need,  her  power  and  influence  might  be  favorably   edged that this is an imperfect measure since complicated busi-
           directed toward the acquisition of those resources. Where such   ness arrangements can obscure the actual value of any specific
           situations exist, this additional risk may not be well publicized,   pipeline section. Within a single pipeline section, there might
           but, in the interests ofthoroughness, it should be considered in   be  product  destined  for  several  markets  at  several  prices.
           some fashion.                              Product in the pipeline might be owned by other parties, with
             Loss  of  credibility, loss  of  shareholder  confidence,  and   the pipeline operator obtaining revenues from the transporta-
           imposition of new laws and regulations are all considered to be   tion service only. Sales should include all revenue generated by
           political costs ofpipeline failure.        the pipeline section while in service. When only transportation
             It is realistic to assume that in most situations, regulatory   fees are received, the annual sales should include those trans-
           burdens will increase on a higher incidence of pipeline acci-   portation fees  and a figure representing the value of the product
           dents and perhaps even as a result of severe service intermp-   itself.
           tions.  These  burdens  might  be  limited  to  more  regulatory
           inspection  and  oversight or  they  might  also  include  more   Outage period
           requirements of the pipeline. Arguably, some regulatory reac-
            tions to  incidents are somewhat exaggerated and politically   The costs associated with a service interruption will usually be
           motivated.  This can be a reaction forced by an outraged public   related to the duration of the outage. For convenience, direct
            that insists on the most reliable pipeline operation. Regardless   costs that are time dependent are normalized to monthly values.
            of the initiating mechanism, regulatory requirements represent   While any time frame could  be  used, a month  is chosen as
            a real cost to the pipeline operation.     appropriate because quarterly or annual figures might  over-
             In a capitalist economy, loss of shareholder confidence can   shadow the one-time costs, and shorterperiods might be incon-
            be reflected in a reduced stock price. This in turn might reduce   venient  to  quanti@.  Other  outage  periods  may  be  more
            the company’s ability to carry on financial transactions that   appropriate depending on product value and magnitude of one-
            otherwise might have enhanced its operation. A lower stock   time costs. While it is not anticipated that an outage will last for
            price might also impact the company’s operating cxts if the   a month-most   will be for hours or days-this  is a time frame
            “cost of money” is higher as a result of the stock price change.   that will serve to normalize the costs.
            This in turn will affect the resources available for pipeline oper-
            ations.
             Loss of credibility reduces the  company’s effectiveness in   V.  Scoring the cost of service
            contract negotiations. The ability to show a superior perform-   interruption
            ance and reliability record commands a premium to some cus-
            tomers. In a competitive market, such a record is especially   The costs of a service interruption are grouped as direct costs
            valuable because it sets one company apart from others.   and indirect costs.
             The common denominator in all of these aspects of cost of
            service  interruption is the  cost. This cost  can generally be   Direct costs
            expressed in monetary terms. Even the cost of human safety
            can be expressed in monetary terms with some degree of suc-   Using  the  somewhat  arbitrary outage period of  1 month, a
            cess (see Chapter 14). Some aspects are easily quantifiable and,   worksheet  can be  developed to tabulate the direct costs (see
            hence, easy to score in this risk assessment. Other aspects are   Table 10.3).
            indirect costs and are not easily scored.   __instances   x $__average   cost per incident
             A weighting scheme is needed to place the various aspects in   Costs ofnot receiving product into pipeline (interruption ofa
            proper relation to one another. The evaluator is urged to care-   supplier)  $ __per   month
            fully examine the model scheme presented here to see if this   Total direct costs $__per   month
            model is appropriate for the  socioeconomic situation of the   It can be conservatively assumed that the event that caused
            pipeline  to  be  evaluated.  Costs  are  relative  and  must  be   the service interruption also caused the loss ofthe product con-
            expressed as monetary amounts or as percentages of  some
            other benchmark.
                                                       Table 10.3  Cost of service interruption worksheet-direct costs
            Revenues
                                                       Monthly revenue from this pipeline
            Revenues from the section being evaluated are thought to be a   segment   $ __per   month
            reasonable measure of the value of that section. Note that a sec-   Direct Costs
            tion’s  revenues must include revenues from all  downstream   Loss of sales   $ __per   month
            sections.  This  automatically  values  a  “header”  or  larger   Value ofproduct in section   $-
            upstream  section higher  than  a  single-delivery downstream   Damages  to be paid per contract   $ __per   month
            section. Comparing the revenues for the section evaluated with   Probable additional damages to be paid   $ __
            the total revenues provides the basis needed to score the conse-
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