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Harnessing Your Creativity                                     161

                                   School
                                   Sneering
                                   Social pressure
                                   Status quo
                                   Standardization
                                   Silos
                                   Suits
                                   When I refer to school, I am really referring to the idea that there is
                                   one right answer and that IQ dominates.
                                         Sneering is still prevalent in organizations. It is the absolute
                                   enemy of creativity. This is partly why brainstorming is as success-
                                   ful as it is: it forces participants to delay their critical judgment or,
                                   at worst, sneers.
                                         Social pressure can take many forms. Often, it is a prevailing
                                   orthodoxy, such as the belief that the only way to solve problems is
                                   by spending very long hours on them. It could be a view that it can
                                   never be right to use consultants for some jobs or, conversely, that
                                   it is always right to use them. In some organizations the social pres-
                                   sure is quite simple: to do what you are told to do by those supe-
                                   rior to you. I can think of organizations where it is considered quite
                                   acceptable to pull individuals out of longstanding commitments, at
                                   short notice, for no good business reason, simply because it suits a
                                   very senior manager to gather a particular group of people together
                                   at that time.
                                         Adhering to the status quo is not consistent with the essence
                                   of creative thinking and leads to many organizations going out of
                                   business. When you hear phrases like “But we’ve always done it like
                                   this,” you know that there are going to be limiting boundaries to
                                   what is being thought through. This tendency is often linked to a
                                   view that is sometimes referred to as “not invented here.”
                                         By standardization, I mean that the brain’s tendency to orga-
                                   nize into the patterns it feels comfortable with makes it unlikely to
                                   want  to  go  back  to  basics  and  rethink  structures  completely.  In
                                   many cases, this may be exactly what is required!
                                         Silos are airtight containers or deep pits for storing things. As
                                   such, they suggest organizations made up of isolated, unconnected
                                   departments or sections. The culture of these places is jealously to
                                   guard  knowledge  and  compete  more  aggressively  in  a  mythical
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