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304 12 Analyzing “Spaghetti Processes”

Fig. 12.4 C-net for the event
log of the housing agency.
The model was obtained
using the heuristic miner
(with default settings). The
model was discovered based
on an event log with 5987
events. All 208 cases start
with activity “010 Registreren
huuropzegging” (register
request to end lease). Some of
the activities are relatively
infrequent, e.g., activity “020
Vastleggen datum van
overlijden” occurred only
6 times (this activity is only
executed if the tenant died)