Page 320 - How America's Best Places to Work Inspire Extra Effort in Extraordinary Times
P. 320
Self-Engagement C307
___ Rational to a fault
Lacking empathy and having difficulty accepting human foibles and
failures
Illustrative survey comment
“The leaders of the organization inspire employees through executing effec-
tively on a day-to-day basis, but do not inspire through strong conventional
management techniques like empathy, career pathing, and any kind of per-
sonal connection.”
___ Emotional volatility
Losing control of emotions and abusing coworkers, taking unreason-
able risks, or making impulsive decisions
Illustrative survey comment
“My supervisor needs to be better with people. He is very disrespectful and
seems to verbally abuse people who are not so aggressive. He rarely shows
respect to low-level employees when his supervisors are not around.”
___ Knowing it all
Having an excessive need to be right and impress others with knowl-
edge
Illustrative survey comment
“My manager is a technical expert on how to do my job. Unfortunately,
that means he only allows me to do things his way, which he believes
is the only right way. That makes the job less interesting and me less
motivated.”
___ Withholding information
Hoarding information to gain power instead of sharing it to gain trust
and teamwork
