Page 321 - How America's Best Places to Work Inspire Extra Effort in Extraordinary Times
P. 321
308B RE-ENGAGE
Illustrative survey comment
“Information flows up, but honest information does not flow down. Favor-
itism and the ‘Good ’Ol Boy’ network is very prevalent.”
___ Withholding praise
Being reluctant to recognize others or express appreciation
Illustrative survey comment
“I love working here, but I wish I could be recognized every once in awhile
by the doctors on a job well done.”
___ Faultfinding
Having a negative and overly critical attitude in general and toward
others’ ideas and initiatives
Illustrative survey comment
“I speak for all of the cooks when I say that we do not feel appreciated when
we do a good job, and we get negative criticism when we make a mistake
instead of positive. There is too much negative vibe in the kitchen, especially
coming from the executive chef.”
___ Sucking up
Being so concerned about how they look to higher-ups that they focus
on looking good at the expense of actually achieving something
Illustrative survey comment
“I feel managers are overwhelmed with those who play favoritism to them,
and do not see the little guy who works hard and gives it their 100 percent
and more.”
___ Talking too much
Violating confidences or simply turning people off by talking when
they should be listening
