Page 65 - How America's Best Places to Work Inspire Extra Effort in Extraordinary Times

52B RE-ENGAGE

manage these factors can, with some level of accuracy, help us predict
the future of what our workplaces will look and feel like when it comes
to achieving and maintaining that select and enviable status—their
targeted talent’s “employer-of-choice.” Several studies cited in Ap-
pendix B on our Web site, www.re-engagebook.com, show a strong
correlation between highly engaged employees and key business out-
comes. They predict with some level of certainty the success of the
business based on organizational features and management practices
that lead to more engaged employees. Our goal in the following chap-
ters is to more fully characterize those important elements that truly
differentiate the “best from the rest” when it comes to building en-
gaged workplaces.

: HOW WE ANALYZED THE DATA

We had at our fingertips a treasure trove of information to be ana-
lyzed. The conclusions we offer are the distillation of several years of
study, including:

: Quantitative analysis. A comprehensive statistical analysis of
the Quantum Workplace engagement survey, looking for items
that clearly differentiate winning from nonwinning employ-
ers. This included the use of sophisticated regression models
that help to identify what factors explain the greatest level of
variance among the overall engagement scores. We also looked
at the impact that certain demographic characteristics—age,
tenure, position type or level, and company size—may have on
overall employee engagement.
: Qualitative analysis. Together, we have carefully read ver-
batim survey comments from over 150,000 individual em-
ployees. These comments provide richness and perspective
and have served to greatly amplify and clarify the quanti-
tative results. The insights in this book, and the associated
recommendations, would be of significantly less value if not