Page 272 -

260 CHAPTER 9 Ethnography

Lee, A.Y., Bruckman, A.S., 2007. Judging you by the company you keep: dating on social
networking sites. In: Proceedings of the 2007 International ACM Conference on Supporting
Group Work. ACM, Sanibel Island, FL, USA, pp. 371–378.
Leshed, G., Velden, T., Rieger, O., Kot, B., Sengers, P., 2008. In-car gps navigation: engage-
ment with and disengagement from the environment. In: SIGCHI Conference on Human
Factors in Computing Systems. ACM, Florence, Italy.
Lofland, J., Snow, D.A., Anderson, L., Lofland, L.H., 2006. Analyzing Social Situations:
A Guide to Qualitative Observation and Analysis. Wadsworth/Thomson Learning,
Belmont, CA.
Maloney-Krichmar, D., Preece, J., 2005. A multilevel analysis of sociability, usability, and
community dynamics in an online health community. ACM Transactions on Computer-
Human Interaction 12 (2), 201–232.
Newman, M.W., Landay, A., 2000. Sitemaps, storyboards, and specifications: a sketch of
Web site design practice. In: 3rd Conference On Designing Interactive Systems: Processes,
Practices, Methods, and Techniques. ACM, New York City, NY, USA.
Ormerod, T., Morley, N., Ball, L., Langley, C., Spenser, C., 2003. Using ethnography to design
a mass detection tool (MDT) for the early discovery of insurance fraud. In: CHI'03 Extended
Abstracts on Human Factors in Computing Systems. ACM, Ft. Lauderdale, FL, USA.
Pedersen, E.R., Wolff, G., 2008. Paper interface to electronic medical records: a case of usage-
driven technology appropriation. In: Proceedings of the 7th ACM Conference On Designing
Interactive Systems. ACM, Cape Town, South Africa, pp. 40–49.
Ploderer, B., Howard, S., Thomas, P., 2008. Being online, living offline: the influence of so-
cial ties over the appropriation of social network sites. In: Proceedings of the 2008 ACM
Conference on Computer Supported Cooperative Work. ACM, San Diego, CA, USA,
pp. 333–342.
Preece, J., 1998. Empathic communities: reaching out across the Web. Interactions 5 (2),
32–43.
Rode, J., Toye, E., Blackwell, A., 2004. The fuzzy felt ethnography—understanding the program-
ming patterns of domestic appliances. Personal and Ubiquitous Computing 8 (3–4), 161–176.
Schuler, D., Namioka, A. (Eds.), 1993. Participatory Design: Principles and Practices.
Lawrence Erlbaum Associates, Hillsdale, NJ.
Shapiro, D., 1994. The limits of ethnography: combining social sciences for CSCW. In:
Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work.
ACM, Chapel Hill, NC, United States.
Sharrock, W., Randall, D., 2004. Ethnography, ethnomethodology and the problem of gener-
alisation in design. European Journal of Information Systems 13 (3), 186–194.
Siegel, D., Dray, S., 2005. Avoiding the next schism: ethnography and usability. Interactions
12 (2), 58–61.
Su, N.M., Mark, G., 2008. Communication chains and multitasking. In: SIGCHI Conference
on Human Factors in Computing Systems. ACM, Florence, Italy.
Suchman, L., 2000a. Embodied practices of engineering work. Mind, Culture, and Activity
7 (1–2), 4–18.
Suchman, L., 2000b. Organizing alignment: a case of bridge-building. Organization 7 (2), 311–327.
Suchman, L.A., 1987. Plans and Situated Action: The Problem of Human-Machine
Communication. Cambridge University Press, Cambridge.
Taylor, A.S., Swan, L., 2005. Artful systems in the home. In: SIGCHI conference on Human
factors in computing systems. ACM, Portland, OR, USA.