Page 69 - (Professional Resumes Series) Editors of VGM Career Books - Resumes for 50+ Job Hunters-McGraw-Hill (2008)

Sample Resumes 59

Robin White
Page 2 of 2

PROFESSIONAL EXPERIENCE (continued)

Achievements also included:
• Contributed to the bank’s increase in market share and deposit
growth by installing service quality (TQM) program, resulting in
the bank’s rise from last to first place in customer satisfaction
ratings.
• Implemented new recruiting and selection programs and
procedures, resulting in savings of more than $100,000 annually.
• Introduced managed-care program to control self-insured health
care costs and retain high-quality coverage.
• Saved corporation $1 million by resolving class-action lawsuit with
EEOC.

References available upon request