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CHAPTER 35


                   Advice and Wisdom





                   Abstract
                      Mastery of the engineering and mathematics of risk management is not sufficient for success.
                      Certain additional knowledge and experience helps propel the practitioner to success. In the closing
                      chapter, advice and wisdom from 25 1  years of experience in doing risk management in the
                      medical device industry are presented as a complement to the knowledge that is presented in
                      the rest of the chapters.
                   Keywords: Advice; wisdom


                                                                  1
                   In closing, some advice and wisdom gathered over 25 years of medical device indus-
                   try experience:

                      •  Team dynamics, how well the team members communicate, and whether there
                         is a prevailing safety culture have an impact on the design and safety of the
                         product.
                      •  Discovery of a design flaw that could lead to a Hazard, could create an emo-
                         tional reaction in the design engineers as a personal offense. Be sensitive and
                         mindful of this possibility and couch your discoveries as opportunities for
                         design improvement toward the shared goal of preservation of patient/user
                         safety.
                      •  Team continuity throughout the product lifecycle has an impact on product
                         safety. It is possible that the original design team implemented certain safety
                         features that were not well documented. Then during the maintenance part of
                         the lifecycle, the continuation-engineering team may remove a safety feature
                         due to lack of understanding of the rationale for the existence of that feature.
                      •  Make the risk management file available to all team members. Access to this
                         information helps the product development team make better decisions during
                         the design and development phase.
                      •  Write well! An easy to read and understand Risk Management Report will go
                         a long way to build confidence and trust in a regulatory reviewer. Your collea-
                         gues will also appreciate well-written documents that are easy to understand
                         and review.
                      •  While compliance with ISO 14971 [3,7] offers a reasonable assurance of safety
                         of the device, it does not mean the device will not cause harm.


                   Safety Risk Management for Medical Devices                    r 2018 Elsevier Ltd.
                   DOI: https://doi.org/10.1016/B978-0-12-813098-8.00035-0         All rights reserved.  235
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