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Indexpp196-198  4/17/02  10:54 AM  Page 198





                              198       Serious Incident Prevention



                              Employee involvement, 22–23, 33, 48–59,  M
                               54–55, 60–67, 94, 154–156, 191    Management by exception, 23
                                 Survey results, 55, 57–58       Management commitment and leadership,
                              EPA, 3, 86                          32–33, 37–47, 159–161, 165, 191–194
                                                                 Management of change, 96–102, 161
                              F                                    Planned changes, 96, 99–102
                              Fatality rates, 6–7                  Unplanned changes, 96–99, 101–102
                              Feedback (see Measurement and feedback)   Maxwell, John, 40
                              Fire incident rates, 7–8           Measurement and feedback, 23–24, 34–35,
                              Flixboro, 33                        109–140, 159–181, 192
                              Fly-crash-fix-fly cycle, 33–34       Safety performance indexing, 124,
                              Force-field diagram, 27               126–140, 163–168, 173–174
                                                                 Mexico City incident, 41
                              G                                  MIL-STD-882D, 78–81
                                                                   Mishap probability, 78–80
                              Grissom, Virgil, 46
                                                                   Mishap risk assessment, 80–81
                              Grose, Vernon L., 26
                                                                   Mishap risk categories, 81
                                                                   Mishap severity, 78–79
                              H
                                                                 Misguided optimism, 26–27
                              Handy, Charles, 51
                                                                 Motor vehicle safety, 83–86
                              HAZOP, 100
                                                                   Highway fatalities, 85
                              Hoover, Herbert, 84
                              HSE incident prevention process, 183–187
                              Human error, 75–78, 88, 148, 150–151  N
                                                                 NASA, 45–46
                                 Causation model, 77
                                                                 National Transportation Safety Board, 3,
                                 Estimates of rates, 75
                                                                  107
                              Hydrocarbon–chemical industry incidents,
                                                                 NBA (National Basketball Association), 153
                               4–15, 101
                                                                 Near misses, 74, 102, 116, 118, 149, 171
                                                                 NFPA codes, 178, 179
                              I
                              Imai, Masaaki, 39
                              Intelligence, types of, 50–51      O
                                                                 Organizational focus, 42–43, 154
                              Islands of excellence, 33
                                                                 Organizational learning, 154–156
                                                                 OSHA, 3, 6, 30, 54–55, 74, 86, 94–95, 114
                              J
                                                                   Process Safety Management, 74, 94–97
                              Jackman, Richard, 141–142
                                                                   Voluntary Protection Program (VPP), 54
                              Johnson, Lyndon, 45
                                                                   Voluntary Safety and Health Program
                                                                    Management Guidelines, 54–55
                              K
                              Kaizen,39                          P
                              Kletz, Trevor, 18
                                                                 Pareto principle (voting), 63–66,
                              Krakauer, Jon, 190
                                                                 Pearl Harbor, 109
                                                                 Performance management, 29–32
                              L                                  Performance standards, 34, 103–110, 192
                              Law of the Farm,22                   Corporate/company standards, 105–106
                              Law of the Lid,40                    Explicit standards, 108–109
                              Line ownership, 25                   Facility/operating standards, 106–107
                              Los Angeles Lakers, 153              Implicit standards, 108–109
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