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CH07pp068-82  4/10/02  12:50 PM  Page 75






                                                              Understanding the Risks      75





                            (Highest)                                                                                           (Lowest)

                                  10 0      10 -1      10 -2       10 -3      10 -4      10 -5      10 -6

                                1 in 1                                            1 in 1,000,000
                                                   •         •  Selection of switch
                                                                dissimilar in shape
                                             Missetting large   or location to desired
                                             valves (no status  switch
                                             indicator except
                                             open or closed)                 •  Two-person team
                                      •                             •           (one does, one

                                 Crew reaction   •            Missetting large  checks, then roles
                                                                                are reversed)
                                 during disaster              manual valves
                                            Technician  seeing  (controlled by
                                            an out of calibration  procedure, keys,
                                            instrument as  in  chaining, etc.)
                                            tolerance
                                      •                  •


                                 Simulated military  General error of omission
                                 emergency         for items embedded in
                                                   procedure
                                       •                              •  Selection of key-operated switch
                                                                        rather than non-key switch (does
                                 Passive inspections
                                                    •
                                 (general walk-around)                  not
                                                 General error of
                                                 omission (no control
                                                 room display)
                                            •
                                 Monitor/Inspector fails  •  General errors of commission, eg.,
                                 to recognize initial error  misread label and selected wrong
                                 by operator                 switch
                                              •

                                    Simple arithmetic errors (without
                                    re-doing calculation on separate
                                    paper)


                            FIGURE 7-2. Estimates of human performance error rates. (From System Safety
                            2000 by J. Stephenson. Copyright 1991 by Van Nostrand Reinhold. Reprinted by
                            permission of John Wiley & Sons Inc.) 3
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