Page 15 - Six Sigma Demystified
P. 15
x ConTenTS
Project Definition 65
Top-Level Process Definition 77
Team Formation 78
Recommended Tools 86
Chapter 4 Quiz 87
Chapter 5 Measure Stage 89
Objectives 89
Process Definition 89
Metric Definition 91
Process Baseline Estimation 99
Measurement Systems Analysis 108
Recommended Tools 110
Chapter 5 Quiz 112
Chapter 6 analyze Stage 115
Objectives 115
Value-Stream Analysis 115
Analyzing Sources of Variation 124
Determining Process Drivers 131
Recommended Tools 143
Chapter 6 Quiz 145
Chapter 7 Improve Stage 147
Objectives 147
Defining the New Process 148
Evaluating Process Failure Modes 159
Assessing Benefits of the Proposed Solution 164
Implementation and Verification 166
Recommended Tools 168
Chapter 7 Quiz 170
Chapter 8 Control Stage 173
Objectives 173
Standardize on the New Methods 173
Measure Bottom-Line Impact 180
Document Lessons Learned 181
Recommended Tools 183
Chapter 8 Quiz 184
Part 3 Six Sigma Tools 187
Affinity Diagrams 189
ANOVA 192
