Page 64 - Six Sigma Demystified

Chapter 2 d e v e lo p i n g t h e t r a i n i n g a n d d e p loy m e n t p l a n 45

ChaPTER 2 Quiz

1. The most effective strategy for training in a Six Sigma deployment
a. emphasizes broad- based training at the grass- roots effort to build buy- in of
lower- level employees.
B. begins with executive staff to ensure that program leadership is established.
C. requires that all employees understand statistical analysis of data.
D. all the above are true.

2. Training at the executive level emphasizes
a. development of a training plan, project selection criteria, and systems for
tracking critical top- level stakeholder issues.
B. DMaiC for process improvement.
C. Consensus- building tools.
D. Statistical analysis tools.

3. First- wave training is best direct toward
a. a group of lower- level employees who can be easily resourced away from
critical daily operations.
B. new employees, who require the most extensive training.
C. your best employees, who can be assigned projects immediately to achieve
optimal results and send a strong signal of management’s commitment.
D. suppliers who can correct most of the problems experienced internally.

4. Champion training emphasizes
a. selecting personnel (black belts, green belts) for the initial deployment.
B. defining initial project- rating criteria and selecting potential projects.
C. methods for communicating program goals and strategy throughout the
organization.
D. all the above are true.

5. When an organization selects a green belt as a project leader,
a. the project has the best chance of success because the green belt retains an
operational role and so is involved in the process on a daily basis.
B. the green belt should be willing to learn as many of the black belt skills as
necessary and do the training on his or her own time so that his or her other
responsibilities are not neglected.
C. the green belt needs to be given ample time away from his or her operational
duties and needs support from an active black belt for the more technical
aspects of the project.
D. it demonstrates the company’s commitment to success by having all
employees lead projects.