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                120    CHAPTER 5  ■ Tuberculosis: Keys to Success in Peru



                TABLE 5-1  Summary of Marketing Mix Strategies for Target Markets Downstream
                  The 4Ps                           Strategies Targeting TB Patients
                 Product
                 Core:                              Core:
                 Benefits for the behavior          From testing: peace of mind

                                                    From taking drugs: getting well
                 Actual:                            Actual:
                 Behaviors and features of behavior  Get tested and take all drugs
                 Augmented:                         Augmented:
                 Tangible objects and services      DOTS therapy
                                                    Adequate supplies of drugs
                                                    Counseling

                                                    Patient and family support groups
                 Price
                 Monetary and nonmonetary incentives  Free testing
                                                    Free drugs for those who need them
                                                    Microcredit loans
                                                    Reimbursement for travel
                                                    Free lodging
                                                    Food packages for low-income families
                 Place

                 Access to tangible objects and services Extended clinic hours
                                                    Home visits for DOTS
                                                    Transportation for those in need
                 Promotion
                 Key messages                       Key messages
                                                    “All TB services are free.”
                                                    “If you cough for more than 15 days you should
                                                    go to the health center.”
                                                    “Treatment for one is prevention for all.”
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