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8 - PROJECT QUALITY MANAGEMENT

statement of confidence that the software processes will (or will not) produce software products that conform to
their requirements and will satisfy users’ needs.

SQA thus covers more than audits of requirements and the results of software quality measurements. SQA
comprises a full set of planned and systematic activities that can be demonstrated to provide confidence that a
product or service will fulfill its requirements for quality. SQA uses the classic tools of audits and review of both
internal and external SQC activities, including demonstrations, inspections, analyses, and testing (often divided into
verification testing and validation testing). Both SQA and SQC personnel may be involved in analysis of defects and
other problems and making recommendations for improvement.
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IEEE standards that may be useful include IEEE Standard 829 – Software and System Test Documentation [30]; IEEE
Standard 1008 – Unit Testing [31]; and IEEE Standard 1012 – System and Software Verification and Validation [32].

8.2.1 Perform Quality Assurance: Inputs

The inputs for performing quality assurance in Section 8.2.1 of the PMBOK Guide are applicable to performing
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quality assurance for software projects.

8.2.1.1 Quality Management Plan

See Section 8.2.1.1 of the PMBOK Guide.
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8.2.1.2 Process Improvement Plan

See Section 8.2.1.2 of the PMBOK Guide.
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8.2.1.3 Quality Metrics

See Section 8.2.1.3 of the PMBOK Guide.
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8.2.1.4 Quality Control Measurements

See Section 8.2.1.4 of the PMBOK Guide.
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8.2.1.5 Project Documents

See Section 8.2.1.5 of the PMBOK Guide.
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Additional considerations for project documents that provide inputs for performing software project and product
quality assurance include the following: the release plan and test plan, project or organizational procedures, project
records and test result records, and reports from design and code reviews, inspections, and audits. Automated
tools for requirements management, software configuration management, release management, and problem

©2013 Project Management Institute. Software Extension to the PMBOK Guide Fifth Edition 151
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