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13 - PROJECT STAKEHOLDER MANAGEMENT







                                                            Project Stakeholder
                                                           Management Overview


                                                 13.1 Identify           13.2 Plan Stakeholder
                                                 Stakeholders                Management

                                           .1  Inputs                  .1  Inputs
                                              .1  Project charter         .1  Project management plan
                                              .2  Procurement documents     .2  Stakeholder register
                                              .3  Enterprise environmental       .3  Enterprise environmental
                                               factors                     factors
                                              .4  Organizational process assets     .4  Organizational process assets
                                                                          .5  Stakeholder availability
                                           .2  Tools & Techniques
                                              .1  Stakeholder analysis  .2  Tools & Techniques
                                              .2  Expert judgment         .1  Expert judgment
                                              .3  Meetings                .2  Meetings
                                              .4  Persona Modeling        .3  Analytical techniques
                                           .3  Outputs                 .3  Outputs
                                              .1  Stakeholder register     .1  Stakeholder management plan
                                                                          .2  Project documents updates
                                                                          .3  Milestone reviews and
                                                                           iteration plans
                                            13.3 Manage Stakeholder
                                                 Engagement
                                                                        13.4 Control Stakeholder
                                           .1  Inputs
                                              .1  Stakeholder management plan  Engagement
                                              .2  Communications management
                                               plan                    .1  Inputs
                                              .3  Change log              .1  Project management plan
                                              .4  Organizational process assets     .2  Issue log
                                              .5  Reviews, meetings, and plans     .3  Work performance data
                                                                          .4  Project documents
                                           .2  Tools & Techniques
                                              .1  Communication methods  .2  Tools & Techniques
                                              .2  Interpersonal skills     .1  Information management
                                              .3  Management skills        systems
                                              .4  Information radiators     .2  Expert judgment
                                              .5  Velocity metrics and         .3  Meetings
                                               yesterday’s weather
                                              .6  Communication tools  .3  Outputs
                                                                          .1  Work performance
                                           .3  Outputs                     information
                                              .1  Issue log               .2  Change requests
                                              .2  Change requests         .3  Project management plan
                                              .3  Project management plan    updates
                                               updates                    .4  Project documents updates
                                              .4  Project documents updates     .5  Organizational process assets
                                              .5  Organizational process assets    updates
                                               updates


                                     Figure 13-1. Software Project Stakeholder Management Overview
















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