Page 132 - Successful Onboarding

4

“CONNECTIONS THAT

COUNT”—EMPOWERING

EMPLOYEES BY

NURTURING VALUABLE

RELATIONSHIPS

An HR executive for a leading corporation headquartered in the northwest
had a vexing problem. New campus hires (i.e., college recruits) were
leaving corporate positions at a rate 30% greater than the industry average,
and he could not figure out why. The company was a premier employer.
It performed better than the industry average in its recruiting, was in an
enviable competitive and financial position, was considered progressive,
and had a youthful culture that rewarded innovation and creativity. In
many regards, it was the ideal place to launch a career. Why, then, were
so many campus hires leaving?
Culling through attrition data, our client found that 70% of exiting
campus hires left at the 11-month mark. He investigated further, walking
the halls and pulling aside several new hires to ask questions. How did they
like working there? Were they enjoying their assignments? How was their
work-life balance? He received glowing responses.
So what in the world was going on?
Over lunch, the executive shared this mystery with a 25-year-old team
member. “You almost lost me after 11 months,” the junior employee offered.

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