Page 252 - Successful Onboarding

Getting Started: Conducting a Program Diagnostic • 233

Representative Key “Firsts”

• First administrative problem
• First on-the-job mistake when no one notices
• First on-the-job mistake when peers notice
• First on-the-job mistake when the boss notices
• First personality conflict with a member of the team
• First time having a conflict with a supervisor
• First time the new hire calls in sick
• First time an outsider asks the new hire who he or she works for
(Remember how important esteem is according to Maslow?)
• First personal victory
• First team victory
• First time new hire gets recognition or fails to get recognition
• First time the new hire faces a situation where he or she didn’t know
the answer
• First conflict between the new hire’s two separate reporting lines
(e.g., functional and business unit)
• First company-sponsored social event
• First time closing on a sale
• First uncomfortable encounter
• First time the new hire is presented with gossip about his supervisor
• First time the new hire commits an ethical violation
• First time the new hire witnesses an ethical lapse
• The first time the new hire presents the company’s value proposition to
a customer
• The first time the new hire speaks at a meeting
• The first time the new hire leads a meeting
• The first stretch assignment for the new hire
• First time witness to a company layoff
• First time doing work unsupervised
• First time having to sell an idea to colleagues
• And so on