Page 70 - Successful Onboarding

The State of the Art: Essentials of Strategic Onboarding • 59

Figure 2.2 Value Contribution from Early Content Delivery

impact over time, as noted through the employee value contribution
depicted in Figure 2.2.
Because companies over the last few years have focused on optimizing
the administration of onboarding programs, they have failed to update and
expand their programs in ways that could capture significant new value.
Companies today may sign up new hires for benefits more efficiently and
with greater compliance, and in a fewer number of cases they might have
computers and other tools ready for Week One, but they have not provided
new hires with the knowledge, skills, encouragement, and other resources
they need to excel at their jobs.
We should remember a simple but relevant fact. Although employment
can be fulfilling and a great experience, it still remains work at its heart,
and work is hard. It inevitably includes challenges, frustrations, disap-
pointment, and some disillusionment. It is hardly ever simply and entirely