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vi • Acknowledgments
introducing our work to so many great companies and helping our intel-
lectual capital see the light of day in so many new communities within the
commercial world. To Kate Ebner for her best-in-world faith and trust in
our abilities and ambition, let alone her intellectual contributions in sup-
porting our aspirations to develop as greater professionals in the field, and
her collaborations in solving some very challenging client challenges. To
Aimee George Leary for her confidence and trust in allowing us to con-
tribute to such a great effort and critical function at a client organization.
To Lillian Pacheco for her partnership in doing heavy lifting and working
through “change management” issues with finesse and optimal stakeholder
outcomes in mind. To Chris Holmes for her leadership and assistance
in ensuring the Booz Allen Hamilton story told inside was thoughtfully
presented and instructive for other change agents. To Jonathan Jordan
who worked hard as an initial advocate of our methodologies. To Vince
Gonzalez, Terry Bickham, Mary Andrade, Brenda Brophy, Eric Nilsson,
Tricia Dirks, and Cinda Jensen among numerous other client profession-
als for your trust, ideas, partnership in ensuring great outcomes, and for
making our work fun.
We would also like to thank the 4,000 plus members (and growing) of
our onboarding network for your ideas and contributions, not only to ele-
vate the thinking around onboarding in companies across the United States
and globally, but also for sharing your experiences to help illustrate the
ideas included in this book. To the latter point, we specifically want to call
out the contributions of Mindy Moye of John Deere and Beth Kavelaris,
Kimberly Thekan, and Karen Berenson of Robert W. Baird & Co.
With regard to actually pulling this work together—both commercially
and the specific content—we thank and will forever appreciate the tire-
less efforts, energy, and backing of Lorin Rees our dedicated agent, Seth
Schulman our terrific and tremendously patient editor and world-class
sparring partner. Without you two this book would not exist, for better and
for worse. We thank Gail Ross for providing valued counsel in the world
of book publishing—an area that we simply did not have experience. Addi-
tionally we thank our research assistants John Landry, Lin Qing, and Dan
Berger. We also want to thank Daniel Lombardi for his style and artistic
eye in driving simplicity and elegence to the graphical representation of
our frameworks. We thank the team at McGraw-Hill for their support and
efforts in the process of bringing these ideas into print on this wide scale.