Page 6 - Successful Onboarding
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CONTENTS
ACKNOWLEDGMENTS v
INTRODUCTION 1
PART ONE
RETHINKING ONBOARDING
CHAPTER 1
THE BUSINESS CASE FOR ONBOARDING 17
CHAPTER 2
THE STATE OF THE ART: ESSENTIALS OF
STRATEGIC ONBOARDING 51
APPENDIX: AN ECONOMIC ANALYSIS OF THE
ONBOARDING MARGIN
PART TWO
THE NEW, NEW HIRE COMPACT
CHAPTER 3
TEACHING CULTURE SO THAT OUR
NEW HIRES “GET IT”87
CHAPTER 4
“CONNECTIONS THAT COUNT”—EMPOWERING EMPLOYEES BY
NURTURING VALUABLE RELATIONSHIPS 119
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