Page 98 - Successful Onboarding
P. 98
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TEACHING CULTURE SO
THAT OUR NEW HIRES
“GET IT”
Jessica was excited to overhaul the distribution processes at her new
1
employer, Luccia Semiconductor. Jessica’s previous role as a senior
logistics manager for one of the technology sector’s foremost supply
chain innovators made her a highly touted recruit, and she was eager to
showcase her skills. In her first four months at Luccia, Jessica had toured
manufacturing and distribution facilities on three continents, dissected
historical performance measures, and developed a series of process-
change recommendations that were sure to impress. Her business case
was airtight: She could save the company millions each quarter and cut
distribution time by 30%.
Standing before her boss and a small group of supply chain VPs, Jessica
confidently launched into her first presentation, which laid out her finely
tuned process-improvement proposal. Five minutes in, she reached a slide
that was sure to inspire the group to take action: A graph that quantified
the wasteful spending plaguing the distribution function. It was at this point
that something surprising happened. Jessica had just begun her detailed
description of the group’s inefficiencies when her boss’s supervisor, the
Logistics Vice President, Frederick Joseph, interrupted. “Jessica, let me
help get us refocused. Thanks for raising this issue, but we have a full
agenda today, and I think it would be a far better use of time for the whole
group if you and I discussed your ideas later.”
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