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PREFACE xxv

● HyperCase 2.9 is an award-winning, interactive orga-
nization game. Students are encouraged to interview
people in the organization, analyze problems, drill
down into and modify data flow diagrams and data
dictionaries, react to prototypes, and design new in-
put and output.
● Entire Central Pacific University (CPU) case now
online In keeping with our belief that a variety of
approaches are important, the entire Central Pacific
University (CPU) case, accompanied by partially
solved Student Exercises, is now available online. There is an episode to accompany
each chapter of the ninth edition. The CPU case makes use of Microsoft Access,
Microsoft Visio, and the popular CASE tool Visible Analyst by Visible Systems, Inc.,
for the sample screen shots and the student exercises. The CPU case takes students
through all phases of the systems development life cycle. The CPU case has been fully
tested in classrooms around the world with a variety of students over numerous terms.
The case is detailed, rigorous, and rich enough to stand alone as a systems analysis and
design project spanning one or two terms.
● Student Exercises based on the online CPU case This running case gives students an
opportunity to solve problems on their own, using a variety of tools and data that users
of the book can download from the Web containing Microsoft Visio, Microsoft Access,
and Visible Analyst exercises specifically keyed to each chapter of the book. Partially
solved problems and examples stored in Microsoft Access and Visible Analyst files allow
students to develop a Web-based computer management system.

exPanded instruCtor suPPlemental weB suPPort
Extended support for instructors using this edition can be found at the official website located at
www.pearsonhighered.com/kendall. Resources include:
● Instructor’s Manual—The Instructor’s Manual contains answers to problems, solutions
to cases, and suggestions for approaching the subject matter.
● Solutions to Student Exercises—These exercises are based on the ongoing CPU case,
with solutions and examples stored in Visible Analyst files and Microsoft Access files.
● PowerPoint Presentations—The PowerPoints feature lecture notes that highlight key
text terms and concepts. Professors can customize the presentation by adding their own
slides or by editing the existing ones.
● Test Item File—The Test Item File is an extensive set of multiple-choice, true/false,
and essay-type questions for each chapter of the text. Questions are ranked according
to difficulty level and referenced with page numbers from the text. The Test Item File
is available in Microsoft Word format and as the computerized Prentice Hall TestGen
software, with course management system conversions.
● TestGen—Pearson Education’s test-generating software is available from
www.pearsonhighered.com/irc. The software is PC/Mac compatible and preloaded
with all the Test Item File questions. You can manually or randomly view test questions
and drag and drop to create a test. You can add or modify test-bank questions as needed.
● Image Library—This collection of the text art is organized by chapter. This collection
includes all the figures, tables, and screenshots from the book. These images can be
used to enhance class lectures and PowerPoint slides.
● CourseSmart eTextbooks Online—CourseSmart eTextbooks were developed for
students looking to save on required or recommended textbooks. Students simply select
their eText by title or author and purchase immediate access to the content for the
duration of the course using any major credit card. With a CourseSmart eText, students
can search for specific keywords or page numbers, take notes online, print out reading
assignments that incorporate lecture notes, and bookmark important passages for later
review. For more information or to purchase a CourseSmart eTextbook, visit
www.coursesmart.com