Page 219 - TPM A Route to World-Class Performance

196 TPM-A Route to World-Class Performance

TPA policy development to support deployment of that policy and maximize
value adding activities.

Scoping study
The scoping study is used to raise awareness of TPA, to agree priorities for
action, issues to overcome (both hard and soft) and a timetable for the pilot.
The priorities for action include an assessment of current and future customer
needs (internal and external) and how well the function is meeting those
needs. Typically, this involves establishing data collection to measure current
levels of Overall Administration Effectiveness (OAE) losses.
The areas to concentrate on are:
Vision development: How does the administration function support
the delivery of external customer needs and business benefits? What
losses can be addressed by this function?
Infrastructure: Who is the TPA pillar champion, who are the key contacts
and facilitator, who should be given a general awareness?
Team profile: Should it involve customer/supplier departments?
Pilot timetable mapping out bottom-up and top-down activities
Roll out concept to systematically involve other functions
Development of a TPA ’Spark to Start’ vision
Figures 10.4, 10.5, 10.6 and 10.7 show typical examples of
a business unit TPA infrastructure
typical ‘key activity’ focus for the OAE champion

and promotion

Bottom-up activity (this week, this month)
t 1
r---t-l
Lou A Simon B Ian Weare Justine W Paul P Ian Wharton Anita H Kent V John R
Key Contacts: Penny Huggett, Diana Finch
Figure 10.4 Business unit TPA infrastructure