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Case studies  213

                    3M UK employs 4000 people in seventeen locations, with a tunover of
                  €600 &on.   The 30-am Aycliffe site in County Durham employs 380 staff in
                  the manufacture and development of  many types of  disposable respirators
                  for sale around the world.
                    The 3M group is committed to a stringent environmental and ethical policy
                  and could be  seen as having  antiapated the empowering dture of  Total
                  Productive Manufacturing (TPM) by its long-standing commitment to staff
                  development. Former 3M President, William McKnight, said in lus Philosophy
                  of  Management paper in 1941:
                         Mistakes will be made, but if  a person is essentially right, the
                         mistakes he or she makes are not as serious in the long run as
                         the  mistakes  management  wdl  make  if  it is  dictatorial  and
                         undertakes to tell those under  its authority exactly how they
                         must do their job. Management that is destructively critical when
                         mistakes are made kills initiative, and it is essential that we
                         have people with initiative if we are to continue to grow.


                  2.0 Why TPM?

                  In 1994, an initiative called ’Training for Success’ highhghted seven areas
                  where  there  were  clear  opportunities  to  move  forward:  teamworhg,
                  continuous improvement,  systems, people  development,  communication,
                  training and culture.
                    TPM provided the mortar to Link the seven building blocks of  3Ms own
                  programme and they therefore decided to adopt it across the site in 1995. It
                  is now the umbrella under which every other initiative hangs, embracing the
                  philosophy of  continuous improvement.



                  3.0 Benefits


                  Overall
                  TPM at 3M  Aycliffe is  spearheaded by  two members of  staff  - Site TPM
                  Facilitator and Engineering Specialist, Derek Codvane, and TPM Co-ordinator,
                  Derek Taylor.
                    Derek Cochrane  sums up what TPM means for 3M: TPM involves everyone
                  at all times, workmg together  to improve their  equipment, processes and
                  methods  and produce  quality produds  that  will  surpass  OUT  customers’
                  expectations. It promotes teamworking, training  and people development
                  through its systematic approach of  involvement and ownership.’
                    After originally workmg on three pilot  areas, there  are now  four main
                  areas of  the site, each managed by a dayshift group leader. Each area consists
                  of  improvement zones and TPM core teams run by shift team leaders. Nearly
                  everyone on site has now had TPM general awareness training.
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