Page 383 - The Creative Training Idea Book Inspired Tips and Techniques for Engaging and Effective Learning

lucas chap 10 11/20/02 1:11 PM Page 372
372 The Creative Training Idea Book
Give Feedback
Whenever a learner does something well, or perhaps when expectations or goals are not
met, let them know what you observed. If necessary, let learners know how they might
improve their performance. When giving feedback, focus on the behavior and not the
individual. Give the feedback that is sincere, specific, and timely (as soon after the event
as possible).

Note Exceptional Behavior

Take time to point out examples of exceptional behavior in your sessions. Compliment
the participant demonstrating the behavior. Doing this can encourage that participant,
and others, to repeat similar behavior. For example, during a break, you can use a col-
orful cutout shape, such as a star (see Tools for Trainers in the appendices) to write a
personal compliment. Put the note on the seat of the learner who exhibited the behav-
ior while she is on break. She will find it on her return and know that what she did was
noticed and appreciated. This type of recognition would be in addition to any public
acknowledgment she received from you with the group present (e.g., a sticker on her
name tent).

Photo Wall of Fame

As learners enter the room, take a Polaroid or digital photograph of them. Once they
develop or are printed from a computer, have each person write his name and a strength
he has, related to the session topic, on the bottom of his picture. Post these on the wall
for all to view during the breaks. This is a good way to help people put a name with a
face and to learn what resources they have in the room, should they need assistance later
or in the future.

Help Learners Succeed

Throughout your program, share experiences (positive and negative) along with tidbits
of wisdom. Offer any information (e.g., the type of material I have offered in the Resources
for Trainers in the appendices) that will assist participants in growing professionally.
This could be done by sharing research findings, giving contact information for future
networking, or offering your ideas on a particular issue.

Create a Credit Chart

Prepare a flip chart with the name of each attendee on the left side of the page. Before
beginning your session, have each person write down one creative idea related to accom-
plishment of stated learning objectives. Next, have each person in turn offer his or her
idea to the group while you write it next to his or her name. Post this list for reference
during the session and institute any ideas that are feasible.