Page 123 - The extraordinary leader

100 • The Extraordinary Leader

● Constructively challenge the usual approach of doing things and
find new and better ways to do the job
● Create a culture of learning that drives individual development
● Work to improve new ideas rather than discourage them
● Encourage people to find innovative ways to accomplish their goals
Poor performers:
● Have a “one right way” mind-set
● Are afraid to challenge existing systems, processes, or approaches
● Feel that new or innovative approaches will cost too much to
implement or cause disruption
● Shoot down new ideas or approaches
5. Practicing self-development
High performers:
● Make constructive efforts to change and improve based on
feedback from others
● Seek feedback from others to improve and develop themselves
● Constantly look for developmental opportunities (they are excited
to learn)
Poor performers:
● Seem unconcerned about any kind of self-improvement
● Are content with their current skills and abilities
● Fear that others might perceive their development of new skills as a
sign of incompetence or weakness

Focus on Results

6. Focus on results
High performers:
● Aggressively pursue all assignments and projects until completion
● Do everything possible to meet goals or deadlines
Poor performers:
● Fail to achieve agreed-upon results within the time allotted
● Fail to achieve the goals set for their work