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06 (127-158B) chapter 6  1/29/02  4:51 PM  Page 131






                               ManagingYour Team                                          131


                               McKinsey alumni suggest three additional pieces of advice that will
                               serve you well in this regard:

                                   • Consider not just demonstrated ability, but potential
                                     ability.
                                   • Appreciate the value of diversity.
                                   • Apply structure to recruiting efforts.

                                   Consider not just demonstrated ability, but potential ability.
                               McKinsey’s starting point for the selection process is a simple one:
                               search for the best. Although this may sound intuitive, it is often
                               forgotten in the workplace. Jim Bennett, in his leadership role at
                               Key Corp., continued to make this a priority:

                                   A piece of standard McKinsey lore that has stuck with me
                                   in my post-McKinsey career involves the search for the very
                                   best people you can find. You should be on a relentless
                                   search for the best talent to suit the particular type of prob-
                                   lem you are solving. We rely on formal evaluation tools that
                                   assess past experiences, strengths, and weaknesses. You also
                                   need to listen to the informal network as well; that may shed
                                   more light on the potential of the individual.

                                   An individual’s experience has long been a key criterion in
                               recruiting efforts, whether it be with a particular industry, tech-
                               nology, or problem type. In certain situations, this orientation is
                               necessary. You may need someone to hit the ground running on a
                               project, and the team may not have time to learn an industry from
                               scratch. McKinsey values experience and carefully screens candi-
                               dates based on it.
                                   The Firm also values potential ability, however, and in most
                               cases, it prefers raw intellectual firepower to industry experience
                               (there are, of course, exceptions, such as “practice specialist” posi-
                               tions). McKinsey believes that people can learn how to solve prob-
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