Page 17 - The Six Sigma Project Planner
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Figure 3. Six Sigma Project DMAIC Cycle Questions


                                                Define
                                                  What is the business case for the
                                                 project?
                                                  Who is the customer?
                                          Next
                                          Project    Current state map?
                                                  What is the scope of this project?
                                                  What are the deliverables?
                                                  Due Date?



                            Control                                Measure
                              During the project, will I control risk,    What are the key metrics for this
                             quality, cost, schedule, scope, and    business process?
                             changes to the plan?                    Are metrics valid and reliable?
                              What types of progress reports should I    Do we have adequate data on the
                             create?                                process?
                              How will I assure that the business    What is the baseline?
                             goals of the project were achieved and    How will I measure project progress?
                             are maintained?                         How will I measure project success?
                              How will I keep the gains made?



                                                                   Analyze
                            Improve                                  What is the current state?
                              Future state map?                      Is the current state as good as the
                              What is the work breakdown structure?  process can do?
                              What specific activities are necessary    Who will help make the changes?
                             to meet the project's goals?            What are the resource requirements?
                                                                     What could cause this change effort to
                                                                    fail?
                                                                     What major obstacles do I face in
                                                                    completing this project?



























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