Page 22 - The Six Sigma Project Planner
P. 22

Project             Since the charter is a two-page document,
                                  Name/Number         the project’s ID information is repeated.
                                  Project Mission     State in clear and concise terms what this
                                  Statement           project will accomplish for the organization
                                                      or its customers. Do not begin until every
                                                      member of the project team and the
                                                      sponsor are in agreement with the mission.
                                  Problem Statement   Describe the “burning platform” for this
                                                      project. Why is this project necessary?
                                  Project Scope       Define the boundaries for this project. What
                                                      will be addressed? What will not be
                                                      addressed?
                                  Business Need       Why should the problems described in the
                                  Addressed by This   problem statement be solved? How will the
                                  Project             business or its customers benefit from this
                                                      project? How will this project improve
                                                      quality, cycle time, costs, customer
                                                      satisfaction, or competitiveness?
                                  Product or Service   Specifically, what will be created by this
                                  Created by This     project? E.g., increased sales, reduced
                                  Project (Deliverables)  warranty expense, lower costs, shorter
                                                      cycle time, etc.

                                  Resources           List significant resources that must be
                                  Authorized for This   made available and those that will be
                                  Project             consumed to support this project.
                                                      Examples: raw materials, machine time,
                                                      overtime pay, operations personnel, etc.


                    Conduct a Feasibility Analysis

                    Is This a Valid Project?
                    Before launching a significant effort to solve a business problem, be sure that it is the correct
                    problem and not just a symptom. Is the “defect” you are trying to eliminate something the
                    customer cares about or even notices? Is the design requirement really essential, or can
                    engineering relax the requirement? Is the performance metric really a key business driver, or is it
                    arbitrary? Conduct a project validation analysis and describe your findings on the following
                    page. Suggested techniques: interrelationship digraph, cause-and-effect diagram.











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