Page 247 - The Toyota Way Fieldbook

Chapter 10. Develop Leaders Who Live Your System 223

President

Vice President

General Manager

Assistant General Manager

Department Manager
Production and Maintenance
Staff Assistant Manager
Assistant Managers
Specialist
Group Leader

Team Leader Associate Staff

Team Members Assistant Staff

Figure 10-1. Toyota Georgetown organizational structure

a full-time team leader, which is an hourly position with a slightly higher pay
rate than that of team members. These two positions—group leader and team
leader—have direct responsibility for all production-related activities in the plant.
Above the group leaders are assistant managers, who are usually responsible
for between four and six group leaders and are assigned to both shifts equally.
All assistant managers report to one department manager. The assistant manager
has direct daily responsibility for production activities and spends much of his
or her time on the floor. The manager has direct responsibility for production
activities, but does not tend to the daily issues. The manager is involved when
issues become larger, and must be contacted in the event of any major failure in
production, especially a potential shortage to the customer.
Based on the number of employees assigned to a department (e.g., assembly
has more people), an assistant general manager has a different number of man-
agers reporting to him or her. This would generally be between two and four,
depending on the size of each department. A general manager often has respon-
sibility for a “functional area,” which might be all of the vehicle production, or the
engine plant, or staff functions. Generally managers are not involved with the
daily activities on the production floor. But they are expected to prowl the floor
regularly looking for opportunities to teach and coach.