Page 252 - The Toyota Way Fieldbook
P. 252

228                       THE TOYOTA WAY FIELDBOOK



           Time       Team Members         Team Leaders           Group Leaders
                    • Perform regular  • Respond to andon   • Respond to andon calls
                      job duties          calls from TMs       from TMs
                    • Follow           • Respond to any     • Respond to any equipment
                      standardized        equipment            stoppages
                      work                stoppages         • Report any major problems
                    • Collect data     • Report any            to assistant manager
                      regarding           problems to GL    • Review production results
                      production as    • Review production     every hour
                      required            results every hour  • Review scrap and rework
                    • Perform          • Record results on     containment area
                      changeovers         tracking board    • Respond to problems
                      as instructed    • Perform quality       reported by customer
                    • Activate andon      audits every hour    process
          Shift Start  when problems   • Review scrap and   • Walk through work area
             to       occur               rework               to review status of:
         Break Time                       containment area      TM safety compliance
                                       • Review production      and unsafe conditions
                                          and material          Quality of product
                                          kanban status         Material/Process flow—
                                       • Schedule any           Ensure that standardized
                                          equipment             work is being followed.
                                          changeovers           Pay particular attention
                                       • Respond to             to shortages or excesses
                                          problems reported     of production (these are
                                          by customer           indications of problems).
                                          process               Material inventory levels
                                       • Record any issues      5S condition
                                          in TL shift-to-shift  Hazardous waste
                                          logbook               storage and disposal

        Table 10-1. (Continued)

        go through the first phase of the workday for group and team leaders, prior to
        the shift.
            The group leader (GL) is expected to arrive at work at least 30 minutes prior
        to the start of production. The leader is expected to set an example in all areas,
        but especially in promptness, attendance, and commitment to the success of the
        team. By reviewing the large attendance calendar, which is posted and shows
        all scheduled vacations, visible to the entire group, the GL is aware of any sched-
        uled absences, and has established a plan for those on the previous day. Team
        members are required to call in any unscheduled absences 30 minutes before
        the shift. The GL then evaluates the staffing and determines what adjustments
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