Page 281 - The Toyota Way Fieldbook

Chapter 11. Develop Exceptional Team Associates 257

7. The number of people fully trained for each job are totaled and recorded
at the bottom of the sheet. This allows the supervisor to monitor progress
toward achieving the ideal number of people for each job.
8. Any additional manpower needs are recorded here. Some people may
have only slight problems remaining on some tasks, which are noted here.
9. Any future production changes are noted in this space; for example, if
production will increase or perhaps a key person will be out on leave.
10. Dates are added where there is an individual or job need that mandates
training. The dates are used to schedule the actual training. The timing
should be based on immediate and long-term needs.
An example of a completed form is shown in Figure 11-3. The trainer and
supervisor collectively evaluate the progress and skill level of each individual.
There is no benefit to the leader in attempting to make the evaluations appear
better than they actually are. Poor job skills will be reflected in the performance
measures, and the leaders have a vested interest in having exceptionally skilled
people. Shortcutting the training process will not provide the long-term benefits

MULTIFUNCTION WORKER TRAINING SHEET

Name: Ron Coleman REMARKS
Section/Group: Process or Manpower Needs
Operation Chop Saw (2) HPP Glue and Dowel Frame Clamp (2) Prep/Inspect Special Busellato Giben Panel Saw Edgebander Parts
Frame Department CAPABILITIES
Name Performance Needs
Date: 8/15/2002 Jan Jun Dec (Work Manner)
IDEAL NUMBER
NUMBER NAME 4 6 6 6 6 6 6 6 4 4
1. Ron Coleman (Supervisor) 10 10
2. Eddie Day (Team Leader) 3 4
3. Jeffe Goedde (Team Leader) 12-Jul 3 5
4. Bradley Alvey 2 4
5. Tina Brooks 6 7
6. Clark Campbell 3 4
7. Willie Coleman 1 4
8. Dennis Daniel 1-Aug 10-Jul 25-Jul 1 2
9.
10.
Beginning of Year 3 3 3 1 3 3 2 3 5 3 = 100% Performance
RESULT
OF Middle of Year 5 4 4 2 4 4 3 4 6 4 = 75% Performance
TRAINING
End of Year = 50% Performance
Job Needs
Remarks Increase orders 10% for the year = In Training KEY
(Production Change)
LEAN ASSOCIATES, INC.
Figure 11-3. Example of completed Multifunction Worker Training Timetable