Page 175 - The Voice of Authority

closer to a solution. If you’re the one battling in the
trenches, what’s your suggestion to others who can help?
Communicate the next action as clearly as the problem and
you’ll certainly be labeled a leader.
Whether you’re walking into the boardroom or the
client’s office, be ready to state a viewpoint or offer a rec-
ommendation. Consider that a key value you can con-
tribute.

Know When to Blink: Fade Away Favorably

The head honcho strolls in late to a meeting, keeping
everyone waiting. Or, she has the last word before a dra-
matic exit, leaving everyone scurrying to carry out the last
command. Have an argument at home, and the same dy-
namic happens. The husband grabs his coat and exits with
a terse, “I’m going to Atlanta.” Done. Gone. So there.
The same dynamic happens in e-mail conversations
when one writer stops responding. The implication is re-
jection: Done. Gone. I’ve more important things to do
than e-mail you about silly little matters like this. Why
don’t you get on with your life and leave me alone?
On the other hand, you can feel a little silly carrying on
an e-mail conversation like this:
“Our proposal to Universal is due on Friday. Please let
me know when you’ve submitted it.”
“I sent it out last Tuesday.”
“Good. I’m hoping they make a decision before I leave
for vacation next week.”
“Yes, me too.”
“Please copy me on any further correspondence with
their proposal team.”
“Will do. Sure thing.”
“Thank you.”

Does Your Communication Make You Look Competent? 163