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P. 169

THE WHY OF WORK


        organization sends the unintended message that influence
        is a function of position rather than a function of insight,
        information, and contribution.
           Using these tools, leaders can thoughtfully use physical
        space to communicate their values nonverbally. Is the use
        of physical space contributing to a constraining, cold, and
        isolating message or to a positive, inclusive, and caring one?




                  Positive Work Environment in Action


        Creating a positive work environment is important in all
        types of organizations—large and small, private and pub-
        lic, domestic and global. Let’s look at how organizations in
        different settings have used the 10 attitudes (plus principles
        discussed in other chapters) to ensure that affirming rou-
        tines replace cynical ones and that positive patterns outlive
        any single event.
           Merck has articulated a commitment to a positive work
        environment with the following public statement:


           A positive working environment is essential to allow our employees
           to achieve their potential. It helps attract new employees to Merck
           and motivates them to stay. Components of our working environ-
           ment include numerous opportunities for employee development
           and professional growth, competitive compensation and benefits,
           our focus on health and safety, and our approach to diversity and
           inclusion. 12


        Their leaders then leverage the above tools to signal these
        values and make this aspiration a reality.




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