Page 176 - How Great Leaders Build Abundant Organizations That Win

HOW DO I BUILD A POSITIVE WORK ENVIRONMENT? (EFFECTIVE WORK CULTURE OR SETTING)

Friendliness is widespread Leaders know, work with employees Leaders are hands-on Expectations are clear Goal is to catch people doing things right Sharing information Employee input sought Conflict is addressed respectfully Problem solving more important than blamin

−3 −2 −1 0 +1 +2 +3 −3 −2 −1 0 +1 +2 +3 +3 +2 +1 0 −1 −2 −3 −3 −2 −1 0 +1 +2 +3 +3 +2 +1 0 −1 −2 −3 −3 −2 −1 0 +1 +2 +3 −3 −2 −1 0 +1 +2 +3 +3 +2 +1 0 −1 −2 −3 +3 +2 +1 0 −1 −2 −3 +3 +2 +1 0 −1 −2 −3 +3 +2

Friendliness is superficial Leaders are isolated Leaders inspect or judge, don’t help Expectations not clear Goal is to catch people doing some- thing wrong Hoarding information Employees aren’t heard Conflict is ignored or escalated Blame supersedes problem solving

Involvement Accountability Communication Conflict Physical Space

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