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HOW DO I RESPOND TO DISPOSABILITY AND CHANGE? (GROWTH, LEARNING, AND RESILIENCE)
and organizational resources to meet real needs and make a
difference for good.
Summary: Leadership Actions to Facilitate Growth,
Learning, and Resilience
• • Have a positive attitude about change; trust that you can
learn from it and be resilient when facing it.
• • Learn how to generalize new ideas through:
• • Self-reflection
• • Experimenting
• • Boundary spanning
• • Continuous improvement
• • Learn how to generalize, or share, new ideas by:
• • Moving talent across boundaries
• • Sharing information across boundaries
• • Building incentives to encourage shared behavior
• • Become resilient in the face of change by:
• • Making the unspeakable speakable
• • Turning what you know into what you do
• • Changing events into patterns
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