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THE WHY OF WORK


        TABLE  2.1 Abundance Summary (continued)

                                                PRINCIPLES OF
         CHALLENGES          RESPONSES          ABUNDANCE
         (Crises evident in today’s   (Key concepts and disciplines   (Synthesis and extension of
         world)              responding to the crises)  current thinking)
        DISPOSABILITY AND CHANGE  GROWTH, LEARNING, AND   In the face of change,
                             RESILIENCE
        Lack of long-term com-                  use principles of growth,
        mitments to people and   Bounce back after   learning, and resilience to
        things leads to leaving, not   setbacks and create a   persevere with both
        learning             learning culture   people and products

        HOSTILITY AND ENMITY  CIVILITY          Honor differences in what
        Win-lose paradigms crowd   Demonstrate respect by   helps individuals feel
        out win-win solutions.  honoring and valuing   happy, cared for, and
                             differences        excited about life



                 Seven Questions That Drive Abundance


        We propose seven questions to help leaders drive the abun-
        dance agenda—questions that help leaders make meaning,
        add value, create emotional energy, and foster hope while at
        work. These questions apply to leaders at the personal level
        (Am I finding abundance myself?), at the interpersonal level
        (Do we have an abundant work team?), at the organization
        level (Are we fostering abundance in this organization?), and
        at the societal level (Can our industry or community help
        humanity at large?). The key concepts listed on the right in
        the preceding list help us approach these questions. The key
        principles of an abundant organization emerge from these
        approaches. This is the architecture for abundance.

        1. What Am I Known For? (Identity)

        A sense of abundance is fostered by a clear sense of who
        we are, what we believe in, and what we are good at. In the
        bank example, McKell and his team were excited when they


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