Page 90 - How Great Leaders Build Abundant Organizations That Win

WHATAMIKNOWNFOR? (IDENTITY)

TABLE 3.1 Organization Capability Examples

PRINCIPLE CAPABILITY EXEMPLARY
(What we are good at or known for) (What we do well in this domain) COMPANIES
TALENT Attract, motivate, retain, Microsoft, Google
Assuring competent and and engage competent
committed people employees

SPEED Change quickly to align Sony
Making important changes with customer needs
happen fast
SHARED MIND-SET Build a culture that reflects Nokia
Turning customer expectations customer expectations and
into employee actions turns them into employee
actions
ACCOUNTABILITY Meet commitments and FedEx
Implementing discipline that keep promises
results in consistent performance
COLLABORATION Make the whole more than Disney
Working across boundaries to the sum of the parts
ensure leverage and efficiency
LEARNING Generate new ideas and Accenture
Generating and generalizing then generalize those ideas
ideas with impact across boundaries
LEADERSHIP BRAND Identify a leadership brand General Electric
Embedding leaders throughout that connects reputation
the organization who embody the with customers to
leadership brand employee behaviors
INNOVATION Innovate and create new Apple
Doing something new in both ways to do things
content and process
STRATEGIC CLARITY Envision a future state and Nike
Articulating and sharing a point ensure that employees and
of view about the future practices are aligned to it
EFFICIENCY Increase efficiencies of Walmart
Managing the costs of operation scale and reduce costs
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