Page 272 - Toyota Under Fire
P. 272
INDEX
Tesla Motors, 32, 36, 223 Traffic (Tom Vanderbilt), 81–82
Toyoda, Akio, 26–27, 29, 37, 116, Training, 11, 43–51, 135–136, 184
119–120, 128, 138–139, 142, True North, 151–152
152-153, 173-174, 178, 200, Truth about Cars, 80, 117, 145,
206–208, 212–214, 216, 219, 158n, 198
220, 223, 226 Turley, Steve, 40–41
Toyoda, Eiji, 211 Turner, Tim, 39–40
Toyoda, Kiichiro, 5, 6, 42, 213 Turning crisis into opportunity, 37–
Toyoda, Sakichi, 3–7 43, 153–198, 200
Toyoda, Shoichiro, 27 by diagnosing root causes, 163–180
Toyota Business Practices (TBP), 8–9, by identifying the real problems,
17, 28, 46, 169, 217 153–162
Toyota Engineering and Manufactur- by putting customers first, 180–
ing North America (TEMA), 186
37–41, 56, 110, 111
Toyota Motor Company (Corpora- Uchiyamada, Takeshi, 167, 173, 180–
tion), 5 (See also specific headings, 181, 184, 210–211
e.g.: History of Toyota) U.S. auto market, 17–20, 23–24
Toyota Motor Manufacturing Ken- U.S. safety culture, 233–234
tucky (TMMK), 11, 20, 39–41,
52–54 Vanderbilt, Tom, 82
Toyota Production System (TPS), Vartabedian, Ralph, 83
6–8, 10, 16–20, 27–28, 215 Volkswagen, 86
Toyota Technical Center, Michigan, 37 Voluntary separation agreements,
Toyota Way, 17, 18 35, 37
and crisis of 1950, 42 Volvo, 86
focus of, 29
in other cultures, 224–225 Wallace, Ed, 230–231
primacy of, 27–28 Waste, eliminating, 4–6
and response to crisis, 136–137, Watanabe, Katsuake, 27, 29, 37
200, 202–214 Williamsen, Paul, 170–171
at TMS call center, 133–134 Wiseman, James (Jim), 129, 139, 217
True North in, 151–152 Womack, James P., 19n
Toyota Way 2001, The, 1, 12, 23, 61,
127, 172 Young, Robert, 56–57, 108
241