Page 269 - Toyota Under Fire

INDEX

Dana Corporation, 59 Goal setting, 20–21, 32
Decision making, 169–170, 225–226 Governance structure, 27–29
Deming, W. Edwards, 7–8 Grand Rapids Spring, 110–111
Denso, 110 Great Recession, 24–60
Downtime, retraining and kaizen dur- downtime retraining/kaizen, 43–51
ing, 43–51 emerging from, 59–60
finding opportunity in, 37–43
Edmunds.com, xxii, 72, 85-86, 92, 143, and governance structure, 27–29
145, 157, 189, 192-194, 196 managing complexity during, 51–55
Electromagnetic compatibility (EMC) sales during, 25–26
testing chambers, 77–79 Toyota’s response to, 30–37
Electronics systems, 70–84, 228–232 working with suppliers during,
design and testing of, 73–79 55–59
history of, 70–73
lack of evidence for failure of, 90–94 Hansei, 199–200, 203, 214
of Lexus GX 460, 140–142 Higashi-Fuji, Japan plant, 22
Prius ABS, 113 History of Toyota, 3–22
as scapegoats, 81–84 company culture, 10–17
Emergency Profit Improvement five core values, 12–17
Committee (EPIC), 30, 32, 33, Global Vision 2010, 20–22
43–44 just-in-time, 5–6
Environmental consciousness, 31 standardized work, 9–10
Toyota Business Practices, 8–9
Fein, Nancy, 133–134, 210 Toyota Production System, 6–8
Financial strategy of Toyota, 42, 200 in U.S. market, 17–20
Fischbeck, Paul, 111–112 How the Mighty Fall (Jim Collins),
Five Whys, 7-8, 29, 214–215, 217– 222
218 Human capital, 17
Floor mats, 64–70, 92–94, 157, 160
Ford, 85, 86, 114, 157–158, 160, 161 Improvement kaizen, 13, 127–128,
Ford, Henry, 199 153
Fuel prices, 23–24, 31 Inaba, Yoshimi (Yoshi), 102, 115,
Funo, Yukitoshi, 223–224 208–209
Issa, Darrell, 116
Gates, Steve, 132–133
Genchi genbutsu, 14–15, 28, 100, 169, Jones, Daniel T., 19n
172, 181–186, 207–209 Just-in-time production, 5–6, 16
General Motors (GM), 19–21, 25n,
34–36 Kaizen, 12–14, 40, 43–51, 58, 127–
Gilbert, David, 116–118, 120, 143– 128
145 Kaizen mind, 13–14, 16, 209–211
Global recession (see Great Recession) Kane, Sean, 83, 112, 117-118, 120
Global Vision 2010, 20–22, 29, 30, Koganei, Katsuhiko, 102–104
101, 128, 182
Global Vision 2020, 30–32, 226 LaHood, Ray, 70, 111, 112, 149–
Globalizing culture, 11, 224–226 150, 162, 231, 232, 234

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