Page 57 - Urban Construction Project Management

32 Chapter Two
Exhibit 2-10
Item Included
(Continued)
7. Working SMART (strategic, measurable, achievable,
realistic, and tactical)
8. Performing a SWOT (strengths, weakness,
opportunities, and threats) analysis for the
overall organization
9. Proper and fair compensation and benefits plan
for all employees
10. Minimize turnover by providing opportunities for
training, advancement, development, and
recognition of personnel
11. Focus on market niches where the firm
performs well
12. Build on relationships with existing clients
13. Adequate financing of the firm
14. Customer satisfaction for referral for future work
and references
15. Safety program with excellent results
16. Quality control program with excellent results
17. Project management systems to monitor and
control the entire construction process
18. Administration of special administrative programs
for the project
19. Equal Employment Opportunity (EEO) and
Minority Woman Business Enterprises (MWBE)
goals and objectives
20. Commitment to the community
21. Proper accounting systems
22. Adequate life insurance for key personnel
23. Shareholder agreements for multiple stockholders,
and an orderly succession
24. Adequate succession planning for upper
management
25. Overall profitability of the company
26. Keeping pace with technology changes
27. Monitoring and adopting to a changing environment

SUMMARY

• Plan a project properly, minimize surprises, develop appropriate contingency and
action plans, be flexible, and expect that in spite of all best efforts things will happen!
• In the preconstruction phase of the project, it is important to identify risks to the
project and develop a risk management plan to manage these risks.