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                                          Chapter 9
                                                   Cross-Connection Control
                                    The water supply company may elect to work initially on
                                                                                       tem. By so doing, the water supplier can assess the overall
                                    the “containment” theory. This approach utilizes a minimum
                                    of backflow devices and isolates the customer from the water
                                                                                       nature of the facility and its potential impact on the water
                                                                                       system (determine the degree of hazard), personally see
                                    main. It virtually insulates the customer from potentially
                                    contaminating or polluting the public water supply system.
                                                                                       actual cross-connections that could contaminate the water
                                    Although that type of “containment” does not protect the
                                                                                       system, and take appropriate action to ensure the elimina-
                                    customer within his own building, it does effectively remove
                                                                                       tion of the cross-connection or the installation of required
                                                                                       backflow devices.
                                    him from possible contamination to the public water supply
                                                                                          Assisting the water supplier in the total administration
                                    system.
                                        If the water supplier elects to protect its customers on
                                                                                       of a cross-connection control program requires that all pub-
                                                                                       lic health officials, plumbing inspectors, building managers,
                                    a domestic internal protective basis and/or “fixture outlet
                                    protective basis,” then cross-connection control protective  cross-connections in order to protect the potable water sys-
                                                                                       plumbing installers, and maintenance personnel participate
                                    devices are placed at internal high hazard locations as well  and share in the responsibility of protecting the public health
                                    as at all locations where cross-connections exist at the “last  and safety of individuals from cross-connections and con-
                                    free-flowing outlet.” This approach entails extensive cross-  tamination or pollution of the public water supply system.
                                    connective survey work on behalf of the water superintendent
                                    as well as constant policing of the plumbing within each
                                    commercial, industrial, and residential account.   9.6.2 Dedicated Line
                                        In large water supply systems, fixture outlet protection
                                                                                       In addition to the options just discussed, Fig. 9.29 also depicts
                                    cross-connection control philosophy, in and of itself, is a vir-
                                                                                       the use of a “dedicated” potable water line. This line ini-
                                    tual impossibility to achieve and police due to the quantity
                                                                                       tiates immediately downstream of the water meter and is
                                    of systems involved, the complexity of the plumbing sys-
                                                                                       “dedicated” solely for human consumption: drinking foun-
                                    tems inherent in many industrial sites, and the fact that many
                                                                                       tains, safety showers, eye wash stations, and so on. It is very
                                    plumbing changes are made within industrial and commer-
                                                                                       important that this piping be color coded throughout in accor-
                                    cial establishments that do not require the water department
                                                                                       dance with local plumbing regulations, flow direction arrows
                                    to license or otherwise endorse or ratify when contemplated
                                                                                       added, and the piping religiously policed to ensure that no
                                    or completed.
                                                                                       cross-connections to other equipment or piping are made that
                                        In addition, internal plumbing cross-connection control
                                                                                       could compromise water quality. In the event that authorities
                                    survey work is generally foreign to the average water supplier
                                                                                       feel the policing of this line cannot be reliably maintained or
                                    and is not normally a part of its employees’ job descriptions
                                                                                       enforced, the installation of a containment device on this line
                                    or duties. Although it is admirable for the water supplier
                                                                                       should be considered.
                                    to accept and perform survey work, the supplier should be
                                    aware that it runs the risk of additional liability in an area that
                                    may be in conflict with plumbing inspectors, maintenance  9.6.3 Method of Action
                                    personnel, and other public health officials.
                                        Even where extensive “fixture outlet protection” cross-  A complete cross-connection control program requires a
                                    connection control programs are in effect through the efforts  carefully planned and executed initial action plan followed
                                    of an aggressive and thorough water supply cross-connection  by aggressive implementation and constant follow-up. Proper
                                    control program, the water authorities should also have an  staffing and education of personnel is a requirement to ensure
                                    active “containment” program in order to address the many  that an effective program is achieved. A recommended plan of
                                    plumbing changes that are made and that are inherent within  action for a cross-connection control program should include
                                    commercial and industrial establishments. In essence, fixture  the following characteristics:
                                    outlet protection becomes an extension of the “containment”
                                    program.                                              1. Establish a cross-connection control ordinance at the
                                        Also, in order for the water supplier to provide maximum  local level and have it approved by the water com-
                                    protection of the water distribution system, consideration  missioners, town manager, and so on, and ensure that
                                    should be given to requiring the owner of a premise (com-  it is adopted by the town or private water authority as
                                    mercial, industrial, or residential) to provide, at his/her own  a legally enforceable document.
                                    expense, adequate proof that his/her internal water system  2. Conduct public information meetings that define the
                                    complies with the local or state plumbing code(s). In addition,  proposed cross-connection control program, review
                                    he/she may be required to install, have tested, and maintain  the local cross-connection control ordinance, and
                                    all backflow protection devices that would be required—at  answer all questions that may arise concerning the
                                    his/her own expense.                                     reason for the program, why and how the survey will
                                        The water supplier should have the right of entry    be conducted, and the potential impact on industrial,
                                    to determine the degree of hazard and the existence of   commercial, and residential water customers. Have
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