Page 194 - Writing Winning Business Proposals
P. 194

CHAPTER 11











                          Writing the



                          Qualifications Slot

















                            ’ve probably seen more boilerplate in qualifications sections than in a furnace
                         Ifactory, especially from the larger consulting firms, the ones with big research
                          departments. These firms’ proposals list everything they can about what they’ve
                          done and whom they’ve done it to. There’s a better way, and I’ll tell you what it is.
                            The situation and methods slots allow you to demonstrate your qualifications
                          implicitly. In situation, for example, you can display your abilities as a prob-
                          lem solver by demonstrating your understanding of our problem’s causes and
                          effects and by indicating your awareness of the important questions that must
                          be answered before this problem can be addressed or solved. Your understand-
                          ing of these matters can be crucial to the successful conduct of the project, and
                          your clear and accurate presentation can serve as evidence of your experience,
                          expertise, perspicacity, ingenuity, insight, and whatever other characteristics you
                          wish to convey. In situation and methods, you’re showing your qualifications,
                          implicitly. In qualifications, you’re telling them, explicitly. You’re explicitly
                          attempting to answer the question “Why are you best qualified for this project?”
                            The answer to that question should focus on abilities and capabilities related
                          to my specific situation. Abilities are qualities of people, such as experience, kind
                          and level of expertise, and personal characteristics. Capabilities are qualities of
                          things, such as your firm or proprietary intellectual capital like methodologies,
                          databases, or models. In a great many proposals, abilities are discussed in résu-
                          més (often attached in an appendix) and in staffing sections or subsections that
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