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Aligning the Baseline Logic                           29





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                            FIGURE   3.2     T h e o v erri d ing question, engagement o b jec tiv e , an d   d esir e d  r esu l t c ontain t h e
                            FIGURE 3.2   The overriding question, engagement objective, and desired result contain the
                                       same content, diff erently phrased.
                                       same content, diff erently phrased.
                            I can’t tell you how important it is to get the overriding question right. Several years
                          ago, I was playing the role of coach for a team of consultants submitting a proposal to
                          my organization. Before we identified the single overriding question, we listed 24 pos-
                          sible versions, given that I, my colleagues, and the consulting team all had different
                          agendas and conceptions of the overriding problem. Figure 3.3 should give you a good
                          idea of what might happen if the overriding question is wrong. If it is, then the objective
                          will be wrong. If the objective isn’t correct, as we’ll see in Chapter 5, the methodology
                          will be wrong. See if you can answer correctly the question in Figure 3.3.




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