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30                                 Writing Winning Business Proposals


                            If your answer is the first grouping, then you have closely read the case in
                          Appendix A. ABC wants to increase its manufacturing capacity. It does not wish
                          to do so in part by outsourcing some of its components. The latter objective would
                          require a project of greater scope because it would involve an extra deliverable: deter-
                          mination of the feasibility of outsourcing. I can think of two of ABC’s responses
                          to the latter objective: first, “You haven’t listened”; second, “You are proposing a
                          more expensive study than what we have asked for.” It’s possible, of course, that
                          ABC could have a positive response: “That’s an interesting objective that we hadn’t
                          considered; perhaps we ought to consider increasing capacity by outsourcing some
                          components rather than making them in-house.” But if you are going to propose
                          the second objective, you had better be certain that, before the proposal has been
                          submitted, you have obtained the required buy-in to avoid the negative responses.
                            Please note one final aspect concerning desired results, overriding questions,
                          and project objectives. I have defined desired results as “the outcome of the
                          engagement or its phases.” Depending on the type of project (i.e., insight, plan-
                          ning, implementation, or the various combinations) that you circle in the Logics
                          Worksheet, Cell 3, there can be one, or more than one, overriding question and
                                       1,2
                          desired result. As we have already discussed and as is illustrated in Figure 3.4,
                          single-step projects have one of each. As illustrated in Figure 3.5, multiple-step
                          projects have two or more.


                               Is the Overriding Problem Aligned with the Overriding
                                    Question(s)? (Logics Worksheet, Cells 2 and 4)

                          If you and I don’t agree on the overriding problem and the overriding question(s), we
                          will disagree about where you should begin and where you should end, and we will




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                            FIGURE 3.4   Overriding questions, objectives, and desired results for single-step engagements
                            FIG U RE   3. 4  O v erriding questions , ob j ec tiv es , and desir ed r esults f or single -st ep engagement s
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